And, between hours of work on outside and interior wiring and swapping out his modem, Fratto said they fixed the problem. Once we reached out to Comcast and explained his situation, they sent a small army of service techs. If this was 60% to 80%, I think I would probably not have a problem at all.”Īfter several calls to Comcast and even a visit from a service tech who looked at everything, Fratto said he was still getting the same slow speed. “If I was getting 30% of my power coming to my house or water, and I was still paying my full amount, I’d be upset,” he said. Still, Fratto said he pays $80 a month to get only a third of his plan’s capacity, consistently. A disclaimer below reads, “Actual speeds vary and are not guaranteed.”Īnd “up to” is key, because there lots and lots of factors that can slow your internet connection down: from your computer and internet router/modem to the number of devices you are using and how busy the internet is when you are using it. On some of the speed tests Fratto showed KSL, the download speeds were as low as 44 Mbps and 26 Mbps.įratto signed onto Comcast’s Xfinity Blast! Pro internet package that promises a download speed of up to 300 Mbps. I’m only getting about 70 to 80 on average,” he added. “However, I’m paying them now for 300 megabits per second (Mbps). Broadband user Dominic Fratto explains to KSL’s Matt Gephardt his frustration over a continually slow internet connection.
0 kommentar(er)
